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“You Have to Be Careful About Every Detail” How the COVID-19 Pandemic Shaped the Experiences of Canadian Personal Support Workers Working in Home Care

The objective of this study was to better understand the experiences of PSWs based in Toronto, Ontario, Canada, working at a local home care SPO during the COVID-19 pandemic.

Author: Sonia Nizzer , Arlinda Ruco, Nicole A Moreira, D Linn Holness, Kathryn A Nichol, Emily C King, Sandra M McKay


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Description: Personal support workers (PSWs) are an essential but vulnerable workforce supporting the home care sector in Canada. Given the impact COVID-19 has had on healthcare workers globally, understanding how PSWs have been impacted is vital.


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Keywords: COVID-19; personal support workers; home care; occupational stress; work conditions

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